Our Commitment to Your Privacy
gccmedlicense.com (“we”, “us”, “our”) is operated by a GCC medical licensing consultancy based in Dubai, UAE. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions, please contact us via WhatsApp at +971 50 136 1813 or through our contact page.
In plain terms: We collect only what we need to help you get your GCC medical license. We do not sell your data. We do not share it with third parties except as required to deliver our service.
Information We Collect
We collect information you provide directly to us when you:
- Submit our contact or enquiry form on the website
- Message us via WhatsApp at +971 50 136 1813
- Send us an email or make a phone call
- Engage us for our GCC medical licensing consultancy services
The types of personal information we may collect include:
- Identity information — full name, nationality, date of birth, passport details
- Contact information — email address, phone number, WhatsApp number, current location
- Professional information — medical degree, specialty, years of experience, licensing history, employing institutions
- Document copies — degree certificates, experience letters, council registrations, passports — provided by you for licensing purposes
- Technical information — IP address, browser type, pages visited, and time on site, collected automatically via cookies and analytics tools
How We Use Your Information
We use the personal information we collect to:
- Assess your eligibility for GCC medical licensing and provide free consultations
- Manage and process your GCC medical license application on your behalf
- Communicate with you regarding your application status, required documents, and next steps
- Contact DataFlow, health authorities, document attestation bodies, and other third parties as required to complete your application
- Send you relevant updates about your application, license renewal reminders, and service-related communications
- Improve our website and services based on usage analytics
- Comply with legal and regulatory obligations
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
WhatsApp & Communications
Our primary communication channel is WhatsApp (+971 50 136 1813). When you contact us via WhatsApp:
- Your phone number and messages are stored within WhatsApp’s platform, subject to WhatsApp’s own Privacy Policy
- We may retain records of our WhatsApp conversations for service continuity and to manage your application
- WhatsApp tracking text in links on our website (e.g. “Hi, I found you from the DHA License page”) helps us understand which page referred you — no additional personal data is collected beyond what you provide in the conversation
You may opt out of WhatsApp communications at any time by informing us via the same channel or through our contact form.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to any third party. We may share your information with the following parties only as necessary to deliver our licensing services:
- DataFlow Group — for primary source verification of your qualifications, as required by UAE health authorities
- GCC Health Authorities — DHA, DOH, MOH, SCFHS, QCHP, OMSB, NHRA, Kuwait MOH — for the purpose of your license application
- Attestation & notarisation services — for document legalisation as part of your application
- Prometric — for licensing exam booking and registration
- Service providers — website hosting, form processing (Forminator), and analytics tools that process data on our behalf under strict confidentiality obligations
We will always ask for your explicit consent before submitting any of your personal documents or information to any external body.
Cookies & Analytics
Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how visitors use our site. We use:
- Essential cookies — necessary for the website to function correctly (form handling, session management)
- Analytics cookies — e.g. Google Analytics, to understand traffic patterns, popular pages, and visitor behaviour in aggregate (anonymised)
- Functional cookies — to remember your preferences and improve usability
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website. By continuing to use our website, you consent to our use of cookies as described above.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes we collected it for, including:
- For active clients — throughout the licensing process and for a minimum of 3 years after license issuance to manage renewals and additional applications
- For enquiries that did not proceed — up to 12 months from the date of last contact
- Where required by law — for the duration specified by applicable UAE and GCC regulations
You may request deletion of your data at any time by contacting us. We will comply with all reasonable deletion requests unless retention is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right of rectification — request correction of inaccurate or incomplete data
- Right of erasure — request deletion of your personal data (subject to legal obligations)
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — request your data in a structured, machine-readable format
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us via WhatsApp at +971 50 136 1813 or through our contact page. We will respond within 30 days.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These include:
- Secure HTTPS encryption on all website communications
- Restricted access to client documents — only team members directly working on your application
- Secure handling of document files shared via WhatsApp and email
- Regular review of our data handling practices
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us immediately.
Children’s Privacy
Our services are intended for qualified healthcare professionals and are not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website and services after any changes constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out:
- WhatsApp: +971 50 136 1813
- Website: gccmedlicense.com/contact
- Operating from: Dubai, United Arab Emirates
We aim to respond to all privacy-related enquiries within 5 business days.